How can we help?

Browse the workshops page and open a listing to see its details before making an enquiry.

Include your preferred date, group size and any space requirements in your enquiry.

Send us your group size, preferred date and activity ideas so we can suggest a room and format.

Use Make an enquiry for a general question. A customer account is needed for booking requests and detailed enquiries, but not for the public contact form.

Open a workshop to see its price, session length and description. If a detail you need is missing, include the workshop name in an enquiry.

Read About this session and, where provided, The studio section. For questions about equipment, materials or accessibility that are not answered in the listing, send an enquiry before booking.

Log in as a customer, select an available session and enter the number of places. Selecting Reserve places & continue to payment creates your order and starts a 15-minute hold. The payment page shows the saved order total. Successful payment confirms your booking. General and detailed enquiries do not reserve places.

Your booking is confirmed when payment succeeds, not when you submit an enquiry. Until then, your places are held for 15 minutes from order creation. Refreshing does not restart the timer. If you do not pay in time, the booking expires and the places are released; choose an available session to book again. Pages labelled Test payment simulate payment and do not charge money.

Include your preferred date, group size, the activity you have in mind and any questions or requirements for the space.

My bookings shows upcoming confirmed sessions and unpaid reservations whose 15-minute hold is still active. Unpaid reservations show a payment deadline and Pay now link. Booking history contains completed, cancelled, declined and expired bookings, with status filters. The Dashboard highlights current bookings.

If no sessions are available, choose Ask about new sessions on the Browse workshops card. The enquiry form includes the workshop name automatically. Add your preferred dates and group size, then submit your enquiry. You can also use the Ask about new sessions link below and include the workshop name yourself. An enquiry does not reserve places or guarantee a new session. Check the listing again for bookable dates.

Each session has its own capacity. Available places exclude confirmed bookings and active 15-minute payment holds. The number-of-people control uses the remaining places for your selected session, and availability is checked again when you reserve and pay. For a larger group, contact us before booking.

Open the registration page, complete the form and then log in. If you want to list your studio, use the separate List your studio link in the footer.

Use the login page to choose customer or provider access. Staff and administrators have a separate sign-in link in the footer.

Open the password recovery page and enter the email address associated with your account, then follow the reset instructions sent to you.

Choose a customer account to book sessions and view your booking status. Choose a provider account if you offer a studio or workshop and need to manage your listings and view bookings.

After registering, sign in as a provider and open your dashboard. Manage your workshops lets you add workshop or studio listings and publish them when ready.

Use Customer sign in for a customer account and Provider sign in for a provider account. Staff and administrators should use Staff and admin sign in in the footer. If you have forgotten your password, use the password recovery link.

Try searching the FAQ with a few keywords related to your question, or browse the available categories. You can also use the help chat to look for relevant answers. For a more useful result, ask a specific question and mention which workshop or part of the booking process you need help with.